of that, file a Claim in Court. Their office should display (is required to display) the addresses and phone numbers of supervisory authorities — you may request them; the same place will have the addresses and phone numbers of the District oversight bodies. You can call — they should help you draft both the complaint and, if necessary, the Claim. How to defend your rights — in diagram form: http://ozpp.ru/schemes/norubs/8716/index.html How to defend your rights. Sample complaints; Sample statements of claim http://ozpp.ru/patterns/137/index.html

The most effective approach is to submit written Statements, which can be sent by registered mail. Beforehand — confirm updated contact details of the Supervisory authorities (phone, address) with the district and city administrations. Federal Service Administration for Consumer Rights Protection and Human Welfare in Nizhny Novgorod Region Address: 603950, Nizhny Novgorod Region, city of Nizhny Novgorod, Turgeneva Street, building 1; Phone: (831)4367890; Fax: (831)4367873; E-mail: sanepid@sinn.ru. http://www.52.rospotrebnadzor.ru/about/contacts/ http://www.52.rospotrebnadzor.ru/

Submit inquiries: http://www.52.rospotrebnadzor.ru/about/priem/

Reception Office procedures. Applications, complaints, and other materials and documents are to be sent to the Reception Office at: 603950, Nizhny Novgorod, Turgeneva St., building 1.

Electronic applications, complaints, and other materials and documents are to be sent to the Reception Office at the Administration's email address (sanepid@sinn.ru).

Contacts for the Administration of Nizhny Novgorod and its districts : http://www.admgor.nnov.ru/script/divreg.php?item=10 http://www.admgor.nnov.ru/script/phones1.php?id1=72&item=11&myp=0

Consumer Rights Protection Bodies of Nizhny Novgorod districts: http://www.audit-prof.ru/adres/zash_prav_potr.php

2) File a report of fraud and unlawful use of another party's funds — preferably with the District Police Department at the location of the Defendant… This can be done by registered mail; a report may also be filed with the Prosecutor's Office. PROSECUTOR'S OFFICES http://all-nn.ru/rubricator/company/0/0/1902/1

3) A statement of claim is submitted to the court in written form (it may be handwritten or typed). The statement must specify (Art. 131 of the Code of Civil Procedure of the Russian Federation): http://ozpp.ru/manuals/2604/2696/2702/2703/index.html http://www.gpkodeks.ru/vkodeks/gpkodeksru/grazhd-glava12.html

A Claim may be submitted by registered mail, or filed in person at the court — in which case record the date, full name, and position of the person who accepted it. The consumer may seek compensation for both material and moral damages.

See also